Effective Date: February 24, 2026
Welcome to the Valley Spring Recovery Center website. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and Valley Spring Recovery Center, LLC ("Valley Spring," "we," "us," or "our"), governing your access to and use of our website located at valleyspringrecovery.com, including all associated pages, content, features, and services (collectively, the "Website").
By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.
Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.
Valley Spring Recovery Center is a CARF-accredited outpatient addiction and mental health treatment center located in Norwood, Bergen County, New Jersey. Our Website provides information about our treatment programs, services, and resources, including but not limited to:
The information provided on this Website is for general informational purposes only and does not constitute a commitment to provide any specific treatment, service, or outcome. Actual treatment plans are individualized and determined through clinical assessment.
By using this Website, you represent and warrant that:
If you are accessing the Website on behalf of another person, organization, or entity, you represent and warrant that you have the authority to bind that person, organization, or entity to these Terms. Parents or legal guardians may access the Website on behalf of minors under their care, but all use remains subject to these Terms.
Certain features of our Website, such as insurance verification forms, contact request submissions, or patient portal access, may require you to provide personal information or create an account. When using these features, you agree to:
We reserve the right to suspend or terminate any account at our sole discretion if we reasonably believe that the information provided is inaccurate, incomplete, or fraudulent, or that the account has been used in violation of these Terms.
You agree to use the Website only for its intended purpose and in a manner consistent with all applicable local, state, national, and international laws and regulations. You agree not to:
We reserve the right to take any action we deem necessary to address violations of this section, including restricting access to the Website, reporting conduct to law enforcement, and pursuing any available legal remedies.
The content on this Website, including but not limited to text, graphics, images, and other material, is provided for general informational and educational purposes only. Nothing on this Website is intended to be, nor should it be construed as, a substitute for professional medical advice, diagnosis, or treatment.
You should always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition, mental health concern, or substance use disorder. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website.
If you are experiencing a medical emergency, suicidal thoughts, or an immediate threat to your health or safety, please call 911 or go to your nearest emergency room immediately. You may also contact the:
Valley Spring Recovery Center does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Website. Reliance on any information provided by this Website is solely at your own risk.
The transmission of information through this Website, including submission of online forms, does not create a provider-patient relationship between you and Valley Spring Recovery Center. A provider-patient relationship is established only through formal intake, clinical assessment, and execution of appropriate consent documents at our facility.
All content, features, and functionality on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of Valley Spring Recovery Center or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Valley Spring Recovery Center name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Valley Spring Recovery Center, LLC. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes only. This license does not include the right to:
This license shall automatically terminate if you violate any of these Terms and may be revoked by Valley Spring Recovery Center at any time without notice.
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect your personal information. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
As a healthcare provider subject to the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2 (federal substance use disorder confidentiality regulations), we maintain strict safeguards to protect the privacy and security of any Protected Health Information (PHI) that may be transmitted through this Website.
Please note that while we implement industry-standard security measures, no method of electronic transmission over the internet is completely secure. We encourage you to avoid submitting sensitive health information through unsecured channels. For confidential communications, please call us directly at (201) 781-8812.
This Website may contain links to third-party websites, applications, or services that are not owned, operated, or controlled by Valley Spring Recovery Center. These links are provided for your convenience and reference only. Third-party sites may include, but are not limited to:
We have no control over, and assume no responsibility for, the content, privacy policies, practices, or availability of any third-party websites or services. The inclusion of any link does not imply endorsement, approval, or recommendation by Valley Spring Recovery Center.
We strongly advise you to review the terms of service and privacy policies of every third-party website you visit. Valley Spring Recovery Center shall not be liable for any damage or loss caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites or services.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VALLEY SPRING RECOVERY CENTER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, INTERNS, OR AFFILIATES BE LIABLE FOR ANY:
This limitation applies regardless of the theory of liability (whether based on warranty, contract, statute, tort including negligence, or any other legal theory) and whether or not Valley Spring Recovery Center has been advised of the possibility of such damages.
In no event shall our total liability to you for all claims arising out of or related to the Website exceed the amount you have paid to us, if any, for accessing the Website during the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.
You agree to defend, indemnify, and hold harmless Valley Spring Recovery Center, its parent company, subsidiaries, affiliates, and their respective officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation shall survive the termination of these Terms and your use of the Website. Valley Spring Recovery Center reserves the right to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate fully with us in asserting any available defenses.
These Terms of Service and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the federal courts of the United States or the state courts located in Bergen County, New Jersey. You irrevocably submit to the exclusive jurisdiction of such courts and waive any objection to the exercise of jurisdiction over you by such courts and any objection to venue in such courts.
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent possible, and the remaining provisions of these Terms shall continue in full force and effect.
We value our relationship with you and want to resolve any concerns or disputes as quickly and fairly as possible.
Before initiating any formal dispute resolution proceeding, you agree to first contact us directly to attempt to resolve the dispute informally. Most concerns can be resolved quickly and to your satisfaction by contacting us at the information provided in the Contact Us section below. We will make every reasonable effort to resolve your concern within thirty (30) business days of receiving your written notice.
If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Bergen County, New Jersey, unless both parties agree to an alternative location or virtual proceedings.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration against Valley Spring Recovery Center.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
Valley Spring Recovery Center reserves the right to revise, modify, or update these Terms of Service at any time and at our sole discretion. When we make changes, we will update the "Effective Date" at the top of this page to reflect the date of the most recent revision.
We may, but are not obligated to, provide additional notice of significant changes, such as posting a prominent notice on our Website or sending an email notification to registered users. However, it is your responsibility to review these Terms periodically to stay informed of any updates.
Your continued use of the Website after the effective date of any revised Terms constitutes your acceptance of and agreement to be bound by the updated Terms. If you do not agree to the revised Terms, you must stop using the Website immediately.
No modification to these Terms by any party other than Valley Spring Recovery Center shall be valid or enforceable unless expressly agreed to by Valley Spring Recovery Center in writing.
If you have any questions, concerns, or comments about these Terms of Service, or if you wish to report a violation of these Terms, please contact us:
Valley Spring Recovery Center
830 Broadway
Norwood, NJ 07648
Phone: (201) 781-8812
Available 24 hours a day, 7 days a week
We will make every effort to respond to your inquiry within a reasonable timeframe. For urgent matters related to your health or safety, please call us directly or dial 911.